Galaxy and Galaxy II Vessels  booking & cancellation policies.

Bookings:

FITS Confirmation:

In order to reconfirm your request we require a first deposit of 30% of the total amount of the cruise. If no deposit is received within 8 business days of the booking, the reservation request will be cancelled automatically.

Balance must be paid 45 days prior departure cruise date.

Penalties for Cancellations/FITS:

Cancellations received with more than 120 days before the cruise date: penalty of 10% of the total amount of the cruise rate.

Cancellations received between 119-45 days before the cruise date: penalty of 30% of the total amount of the cruise rate.

Cancellations received between 44 days before the cruise date: penalty of 100%.

CHARTER Confirmation:

In order to reconfirm your request we require a first deposit of 20% of the total amount of the cruise. If no deposit is received within 8 business days of the booking, the reservation request will be cancelled automatically.

A second deposit of 15% is needed 120 days before cruise departure. If no deposit is received, the reservation will be cancelled automatically.

Balance must be paid 45 days prior departure cruise date.

Penalties for Cancellations/CHARTER:

Cancellations made with 120 days before the cruise date: penalty of 10% of the total amount of charter

Cancellations made between 119-45 days before the cruise date: penalty of 30% of the total amount of charter.

Cancellations made between 44 days before departure date: penalty of 100%

Any changes to the above indications are not valid unless confirmed in writing by our reservation department.

Note: No refund will be provided for cancellation due to cancelled, delayed or missed flights; penalties for cancellation do not change in case of illness. No refund in case of natural disaster or Government decisions which not allow the normal operation. We recommend to passengers obtain a Travel/trip cancellations insurance to better protect themselves.